Collection of Personal Details
littlewren Publishing collects your details when you submit those details to us either online, by post or email. These details are stored within our secure database system. The details collected may include your full name, address, phone number and email address.
Use of Personal Details
littlewren Publishing will use your personal details to enable us to perform our role as a service provider. We may also use your personal details to contact you to discuss additional products and services that we offer. Your details could be used to measure and assess our customer service and also to analyse customer-purchasing preferences.
Third Party Service Providers
Occasionally, we may supply your personal information to third parties to perform services on our behalf, such as the following: the distribution of marketing information to you (except where you have chosen to opt out of receiving this information from us); and the supply of datacentre storage and maintenance services for our IT systems and infrastructure (by Australian or overseas providers).
Our relationships with such third party service providers are governed by our contracts with them. Those service providers are required to hold your personal information strictly confidential.
Accuracy and Transparency
You may access and update the personal information at any time by contacting us. If you believe that we may hold other personal information about you, which you believe to be inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
Analytics, Internet Marketing and Cookies
littlewren Publishing uses Google webmaster tools, Google Analytics, and Search Engine marketing such as Google Adwords. These services place and read a cookie in your Internet browsers and may use web beacons to collect this information for our use (if your Internet browser security settings are configured to allow it). These cookies do not identify anything about you personally, but do allow us to track generic information about your use of our website, such as which pages you visit and how long you visit them for.
These cookies may also track your activity on our site after you have clicked on a search engine advertisement and they may also serve you ads based on your prior visit to our website when you visit other websites. You can learn more about the Google cookies and opt out of these at the Google Privacy centre. You can also find an Internet industry group that runs the Network Advertising Initiative, which allows you to opt out of a range of network advertising beyond what we use here at littlewren Publishing.
This policy was last updated 27th February, 2017.